Client Services Executive

ABOUT US

K4 Technical Services is a Dubai based provider of facility management and property maintenance services. We provide a range of hard & soft services to both individual apartments, villas and entire highrise buildings. We are a passionate team consisting entirely of highly trained professionals, each expert in their own field and compliant with the most well respected industry standards.

MAIN RESPONSIBILITIES

  • Cultivating solid relationships with clients through the provision of exceptional after-sales service.
  • Creating a positive onboarding experience for new clients.
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Identifying ways to overcome clients’ initial dislike of company products.
  • Maintaining an accurate record of all existing and potential clients.
  • Responding to client inquiries in a timely and professional manner.
  • Training and providing overall guidance to client service employees.
  • Organizing training seminars to enable clients to fully utilize product features and benefits.
  • Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

JOB QUALIFICATIONS

  • Applicants must have minimum 2 years UAE experience in similar role
  • Bachelor’s degree in business administration or an industry-related field.
  • Proven experience working as a client servicing executive.
  • Proficiency in Microsoft Excel.
  • Working knowledge of Customer Relationship Management (CRM) software.
  • The ability to work efficiently under pressure.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.

WHAT WE OFFER

  • A modern working environment
  • Centrally located office in Al Barsha, Dubai, very close to the metro.
  • Opportunity to work with multicultural and dynamic teams
  • Opportunity to grow in your career as part of a fast growing organization.

Are you interested in being part of K4 Technical Services and in supporting us in building Dubai’s greatest communities for work and life? If you possess the required experience and qualifications and want the challenge of growing with us, please submit your application including CV, motivation letter and other relevant documents to our Talent Acquisition Department at vb@k4.ae or +971 54 593 8906

Job Type: Full Time
Job Location: Dubai

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Whether The Job Is Big Or Small, Our Experts Can Handle It.

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Get in touch

872 Arch Ave.
Chaska, Palo Alto, CA 55318
hello@fixmen.com
ph: +1.123.434.965

Work inquiries

jobs@fixmen.com
ph: +1.321.989.645

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